Previous incidents

August 2024
Aug 22, 2024
1 incident

We are investigating 500 errors with the TrueVualt APIs

Degraded

Resolved Aug 22 at 12:50pm PDT

We have identified the issue and it is now resolved. All TrueVault Safe APIs are now operational.

1 previous update
July 2024
No incidents reported
June 2024
Jun 05, 2024
1 incident

500 Errors on /v1/vaults/{id}/documents endpoint

Degraded

Resolved Jun 11 at 02:30pm PDT

We have identified the issue causing the 500 errors on the API endpoint /v1/vaults/{id}/documents. The fix was completed at 2:30 PT. The issue was due to a connectivity problem with one of our clusters nodes which has now been resolved.

1 previous update