AWS Incident
Resolved
Oct 20, 2025 at 9:22am UTC
The AWS incident is resolving, as of 2:22am PDT our services are back online.
Affected services
TrueVault Safe
v1/vaults/{vault_id}/documents/{document_id}
v2/vaults/{vault_id}/documents/{document_id}
v1/vaults/{vault_id}
v1/users/{user_id}
v2/users/{user_id}
Updated
Oct 20, 2025 at 7:45am UTC
We are monitoring an AWS incident which started at 12:11am PDT. As of 12:45am PDT Safe Services do not appear to be impacted. We will continue to monitor the situation as it progresses and post updates here.
AWS Status Page: https://health.aws.amazon.com/health/status
Affected services
TrueVault Safe
Created
Oct 20, 2025 at 7:11am UTC
As of 12:42am PDT this Safe is now impacting TrueVault Safe API calls with 500 errors. We are actively monitoring and waiting for more info from AWS to resolve these issues.
Affected services
TrueVault Safe
v1/vaults/{vault_id}/documents/{document_id}
v2/vaults/{vault_id}/documents/{document_id}
v1/vaults/{vault_id}
v1/users/{user_id}
v2/users/{user_id}