Incidents reported on status page for TrueVault https://www.truevaultstatus.com/ https://d1lppblt9t2x15.cloudfront.net/logos/5c62b87e59fab8d1d36335ec47a3ea63.svg https://www.truevaultstatus.com/ en https://www.truevaultstatus.com/ Wed, 05 Nov 2025 12:45:47 +0000 https://www.truevaultstatus.com/#8e99e53be12035fd27a6efe77f75fc5afdbb8270b7b466375ec2842717a3ace7 v1/vaults/{vault_id}/documents/{document_id} recovered https://www.truevaultstatus.com/ Wed, 05 Nov 2025 12:45:16 +0000 https://www.truevaultstatus.com/#8e99e53be12035fd27a6efe77f75fc5afdbb8270b7b466375ec2842717a3ace7 v1/vaults/{vault_id}/documents/{document_id} went down https://www.truevaultstatus.com/ Sat, 01 Nov 2025 02:21:54 +0000 https://www.truevaultstatus.com/#ba4a593c9e18fd9566f9130590ffdac5635ac7849532db32999d1d682fd79828 v2/vaults/{vault_id}/documents/{document_id} recovered https://www.truevaultstatus.com/ Sat, 01 Nov 2025 02:21:54 +0000 https://www.truevaultstatus.com/#52d868b3be22b46237500e47e6edbfb07f73eba38fda3dc666508d94440f09cc TrueVault Safe recovered https://www.truevaultstatus.com/ Sat, 01 Nov 2025 02:21:54 +0000 https://www.truevaultstatus.com/#e690f88a8cce491854892fbfa407285db4a49f2bf4bab1bed4b7a705667ea97b v1/vaults/{vault_id}/documents/{document_id} recovered https://www.truevaultstatus.com/ Sat, 01 Nov 2025 02:21:53 +0000 https://www.truevaultstatus.com/#0653b3e68bf217e12c5ef60327f8388987daf94a78f14e5fe42daef85219e67e v1/users/{user_id} recovered https://www.truevaultstatus.com/ Sat, 01 Nov 2025 02:21:53 +0000 https://www.truevaultstatus.com/#cc690ad7de0ac5dd11e593354eabe9691496feb169f70575eb9283ed9c3d3fd4 v1/vaults/{vault_id} recovered https://www.truevaultstatus.com/ Sat, 01 Nov 2025 02:21:53 +0000 https://www.truevaultstatus.com/#9aa86c9bf1071862bdff867759ade65af1fa60acb5ee3db02890aa8ed2a80de0 v2/users/{user_id} recovered https://www.truevaultstatus.com/ Sat, 01 Nov 2025 02:20:10 +0000 https://www.truevaultstatus.com/#52d868b3be22b46237500e47e6edbfb07f73eba38fda3dc666508d94440f09cc TrueVault Safe went down https://www.truevaultstatus.com/ Sat, 01 Nov 2025 02:19:57 +0000 https://www.truevaultstatus.com/#e690f88a8cce491854892fbfa407285db4a49f2bf4bab1bed4b7a705667ea97b v1/vaults/{vault_id}/documents/{document_id} went down https://www.truevaultstatus.com/ Sat, 01 Nov 2025 02:19:56 +0000 https://www.truevaultstatus.com/#ba4a593c9e18fd9566f9130590ffdac5635ac7849532db32999d1d682fd79828 v2/vaults/{vault_id}/documents/{document_id} went down https://www.truevaultstatus.com/ Sat, 01 Nov 2025 02:19:42 +0000 https://www.truevaultstatus.com/#0653b3e68bf217e12c5ef60327f8388987daf94a78f14e5fe42daef85219e67e v1/users/{user_id} went down https://www.truevaultstatus.com/ Sat, 01 Nov 2025 02:19:42 +0000 https://www.truevaultstatus.com/#cc690ad7de0ac5dd11e593354eabe9691496feb169f70575eb9283ed9c3d3fd4 v1/vaults/{vault_id} went down https://www.truevaultstatus.com/ Sat, 01 Nov 2025 02:19:36 +0000 https://www.truevaultstatus.com/#9aa86c9bf1071862bdff867759ade65af1fa60acb5ee3db02890aa8ed2a80de0 v2/users/{user_id} went down https://www.truevaultstatus.com/incident/755556 Sat, 01 Nov 2025 02:15:00 -0000 https://www.truevaultstatus.com/incident/755556#d408d2b5df3c9f01e4e3b4f8aa1ef2a0fad87bc40ad1539a062292178ad5b193 Maintenance completed https://www.truevaultstatus.com/incident/755556 Sat, 01 Nov 2025 02:15:00 -0000 https://www.truevaultstatus.com/incident/755556#d408d2b5df3c9f01e4e3b4f8aa1ef2a0fad87bc40ad1539a062292178ad5b193 Maintenance completed https://www.truevaultstatus.com/incident/755556 Sat, 01 Nov 2025 02:15:00 -0000 https://www.truevaultstatus.com/incident/755556#d408d2b5df3c9f01e4e3b4f8aa1ef2a0fad87bc40ad1539a062292178ad5b193 Maintenance completed https://www.truevaultstatus.com/incident/755556 Sat, 01 Nov 2025 02:15:00 -0000 https://www.truevaultstatus.com/incident/755556#d408d2b5df3c9f01e4e3b4f8aa1ef2a0fad87bc40ad1539a062292178ad5b193 Maintenance completed https://www.truevaultstatus.com/incident/755556 Sat, 01 Nov 2025 02:15:00 -0000 https://www.truevaultstatus.com/incident/755556#d408d2b5df3c9f01e4e3b4f8aa1ef2a0fad87bc40ad1539a062292178ad5b193 Maintenance completed https://www.truevaultstatus.com/incident/755556 Sat, 01 Nov 2025 02:15:00 -0000 https://www.truevaultstatus.com/incident/755556#d408d2b5df3c9f01e4e3b4f8aa1ef2a0fad87bc40ad1539a062292178ad5b193 Maintenance completed https://www.truevaultstatus.com/ Sat, 01 Nov 2025 02:11:02 +0000 https://www.truevaultstatus.com/#305cd5e5c102bd82e81d13af4106f3708fab5ce89cf0718cbd257dd70aca7bbe v2/vaults/{vault_id}/documents/{document_id} recovered https://www.truevaultstatus.com/ Sat, 01 Nov 2025 02:10:49 +0000 https://www.truevaultstatus.com/#6c1c10067f468d204c0106f7c186e83960bc818c0325c365fe33a5ded28fc7e0 v1/users/{user_id} recovered https://www.truevaultstatus.com/ Sat, 01 Nov 2025 02:10:41 +0000 https://www.truevaultstatus.com/#4f2a1421481fa27c34ee11a5cc7e70e5fded66965ce21ef28296c594c58853ec v1/vaults/{vault_id} recovered https://www.truevaultstatus.com/ Sat, 01 Nov 2025 02:10:33 +0000 https://www.truevaultstatus.com/#e729248a1798682b381f402bf7c0bda65c01ec9ae1ee1cbfd33e25f8b57c9f4c v2/users/{user_id} recovered https://www.truevaultstatus.com/ Sat, 01 Nov 2025 02:10:22 +0000 https://www.truevaultstatus.com/#43ce98e2945fcfa0237f42049e8f4487af069362e1533e8793a3ba30f6048e1b v1/vaults/{vault_id}/documents/{document_id} recovered https://www.truevaultstatus.com/ Sat, 01 Nov 2025 02:10:16 +0000 https://www.truevaultstatus.com/#be41830ea2cf33ae8bfe28a80bd40098f1333dd54f72f2ef8730b9681bab179b TrueVault Safe recovered https://www.truevaultstatus.com/ Sat, 01 Nov 2025 01:54:37 +0000 https://www.truevaultstatus.com/#43ce98e2945fcfa0237f42049e8f4487af069362e1533e8793a3ba30f6048e1b v1/vaults/{vault_id}/documents/{document_id} went down https://www.truevaultstatus.com/ Sat, 01 Nov 2025 01:54:32 +0000 https://www.truevaultstatus.com/#4f2a1421481fa27c34ee11a5cc7e70e5fded66965ce21ef28296c594c58853ec v1/vaults/{vault_id} went down https://www.truevaultstatus.com/ Sat, 01 Nov 2025 01:54:32 +0000 https://www.truevaultstatus.com/#6c1c10067f468d204c0106f7c186e83960bc818c0325c365fe33a5ded28fc7e0 v1/users/{user_id} went down https://www.truevaultstatus.com/ Sat, 01 Nov 2025 01:54:30 +0000 https://www.truevaultstatus.com/#be41830ea2cf33ae8bfe28a80bd40098f1333dd54f72f2ef8730b9681bab179b TrueVault Safe went down https://www.truevaultstatus.com/ Sat, 01 Nov 2025 01:54:10 +0000 https://www.truevaultstatus.com/#e729248a1798682b381f402bf7c0bda65c01ec9ae1ee1cbfd33e25f8b57c9f4c v2/users/{user_id} went down https://www.truevaultstatus.com/ Sat, 01 Nov 2025 01:53:58 +0000 https://www.truevaultstatus.com/#305cd5e5c102bd82e81d13af4106f3708fab5ce89cf0718cbd257dd70aca7bbe v2/vaults/{vault_id}/documents/{document_id} went down https://www.truevaultstatus.com/incident/755556 Sat, 01 Nov 2025 01:00:00 -0000 https://www.truevaultstatus.com/incident/755556#e1294a41554041616ad361a2cbdd0043bf05a507ba28a824fc9ac66d5fc32145 We will be performing scheduled system maintenance to improve performance and reliability. During this time, some services may be temporarily unavailable or experience brief interruptions. We appreciate your patience and understanding as we work to keep our systems running smoothly. Thank you for your continued support. https://www.truevaultstatus.com/incident/755556 Sat, 01 Nov 2025 01:00:00 -0000 https://www.truevaultstatus.com/incident/755556#e1294a41554041616ad361a2cbdd0043bf05a507ba28a824fc9ac66d5fc32145 We will be performing scheduled system maintenance to improve performance and reliability. During this time, some services may be temporarily unavailable or experience brief interruptions. We appreciate your patience and understanding as we work to keep our systems running smoothly. Thank you for your continued support. https://www.truevaultstatus.com/incident/755556 Sat, 01 Nov 2025 01:00:00 -0000 https://www.truevaultstatus.com/incident/755556#e1294a41554041616ad361a2cbdd0043bf05a507ba28a824fc9ac66d5fc32145 We will be performing scheduled system maintenance to improve performance and reliability. During this time, some services may be temporarily unavailable or experience brief interruptions. We appreciate your patience and understanding as we work to keep our systems running smoothly. Thank you for your continued support. https://www.truevaultstatus.com/incident/755556 Sat, 01 Nov 2025 01:00:00 -0000 https://www.truevaultstatus.com/incident/755556#e1294a41554041616ad361a2cbdd0043bf05a507ba28a824fc9ac66d5fc32145 We will be performing scheduled system maintenance to improve performance and reliability. During this time, some services may be temporarily unavailable or experience brief interruptions. We appreciate your patience and understanding as we work to keep our systems running smoothly. Thank you for your continued support. https://www.truevaultstatus.com/incident/755556 Sat, 01 Nov 2025 01:00:00 -0000 https://www.truevaultstatus.com/incident/755556#e1294a41554041616ad361a2cbdd0043bf05a507ba28a824fc9ac66d5fc32145 We will be performing scheduled system maintenance to improve performance and reliability. During this time, some services may be temporarily unavailable or experience brief interruptions. We appreciate your patience and understanding as we work to keep our systems running smoothly. Thank you for your continued support. https://www.truevaultstatus.com/incident/755556 Sat, 01 Nov 2025 01:00:00 -0000 https://www.truevaultstatus.com/incident/755556#e1294a41554041616ad361a2cbdd0043bf05a507ba28a824fc9ac66d5fc32145 We will be performing scheduled system maintenance to improve performance and reliability. During this time, some services may be temporarily unavailable or experience brief interruptions. We appreciate your patience and understanding as we work to keep our systems running smoothly. Thank you for your continued support. https://www.truevaultstatus.com/incident/755067 Fri, 31 Oct 2025 09:00:06 -0000 https://www.truevaultstatus.com/incident/755067#a3d46034ae90b18e29e0fa549c1efd2fa8614c7be1a8703e041ddc2c9d17847b Maintenance completed https://www.truevaultstatus.com/incident/755067 Fri, 31 Oct 2025 09:00:06 -0000 https://www.truevaultstatus.com/incident/755067#a3d46034ae90b18e29e0fa549c1efd2fa8614c7be1a8703e041ddc2c9d17847b Maintenance completed https://www.truevaultstatus.com/incident/755067 Fri, 31 Oct 2025 09:00:06 -0000 https://www.truevaultstatus.com/incident/755067#a3d46034ae90b18e29e0fa549c1efd2fa8614c7be1a8703e041ddc2c9d17847b Maintenance completed https://www.truevaultstatus.com/incident/755067 Fri, 31 Oct 2025 09:00:06 -0000 https://www.truevaultstatus.com/incident/755067#a3d46034ae90b18e29e0fa549c1efd2fa8614c7be1a8703e041ddc2c9d17847b Maintenance completed https://www.truevaultstatus.com/incident/755067 Fri, 31 Oct 2025 09:00:06 -0000 https://www.truevaultstatus.com/incident/755067#a3d46034ae90b18e29e0fa549c1efd2fa8614c7be1a8703e041ddc2c9d17847b Maintenance completed https://www.truevaultstatus.com/incident/755067 Fri, 31 Oct 2025 09:00:06 -0000 https://www.truevaultstatus.com/incident/755067#a3d46034ae90b18e29e0fa549c1efd2fa8614c7be1a8703e041ddc2c9d17847b Maintenance completed https://www.truevaultstatus.com/ Fri, 31 Oct 2025 06:52:40 +0000 https://www.truevaultstatus.com/#c2d7a86571d7b44aedc2d42db9ebca3a0bc401782e51d22f1df87ba76282ffce TrueVault Safe recovered https://www.truevaultstatus.com/ Fri, 31 Oct 2025 06:52:40 +0000 https://www.truevaultstatus.com/#dbe50be3a0bd06aa031d6d7dfd335976953bc19963195d8148b2643dc9f04108 v1/users/{user_id} recovered https://www.truevaultstatus.com/ Fri, 31 Oct 2025 06:52:40 +0000 https://www.truevaultstatus.com/#d037a0af85044ccd2fbffd8450935431d67bd96ae2034ad0ce53fe8ba14038b9 v1/vaults/{vault_id} recovered https://www.truevaultstatus.com/ Fri, 31 Oct 2025 06:52:33 +0000 https://www.truevaultstatus.com/#6f93b62cbb48103c45eb5616aee7b6a4af69f511ba97375a149b67f460b7861f v2/vaults/{vault_id}/documents/{document_id} recovered https://www.truevaultstatus.com/ Fri, 31 Oct 2025 06:52:31 +0000 https://www.truevaultstatus.com/#06f244394aab57474aac8106ec9fb81b29df030c8010ef7d378a3da0256dae3f v1/vaults/{vault_id}/documents/{document_id} recovered https://www.truevaultstatus.com/ Fri, 31 Oct 2025 06:52:24 +0000 https://www.truevaultstatus.com/#dbd7eb8afeb43f4a00b89709a717c362443201a063b6f7c5f4d4e375542b5730 v2/users/{user_id} recovered https://www.truevaultstatus.com/ Fri, 31 Oct 2025 06:48:38 +0000 https://www.truevaultstatus.com/#c2d7a86571d7b44aedc2d42db9ebca3a0bc401782e51d22f1df87ba76282ffce TrueVault Safe went down https://www.truevaultstatus.com/ Fri, 31 Oct 2025 06:45:47 +0000 https://www.truevaultstatus.com/#06f244394aab57474aac8106ec9fb81b29df030c8010ef7d378a3da0256dae3f v1/vaults/{vault_id}/documents/{document_id} went down https://www.truevaultstatus.com/ Fri, 31 Oct 2025 06:45:47 +0000 https://www.truevaultstatus.com/#6f93b62cbb48103c45eb5616aee7b6a4af69f511ba97375a149b67f460b7861f v2/vaults/{vault_id}/documents/{document_id} went down https://www.truevaultstatus.com/ Fri, 31 Oct 2025 06:45:37 +0000 https://www.truevaultstatus.com/#d037a0af85044ccd2fbffd8450935431d67bd96ae2034ad0ce53fe8ba14038b9 v1/vaults/{vault_id} went down https://www.truevaultstatus.com/ Fri, 31 Oct 2025 06:45:37 +0000 https://www.truevaultstatus.com/#dbe50be3a0bd06aa031d6d7dfd335976953bc19963195d8148b2643dc9f04108 v1/users/{user_id} went down https://www.truevaultstatus.com/ Fri, 31 Oct 2025 06:45:27 +0000 https://www.truevaultstatus.com/#dbd7eb8afeb43f4a00b89709a717c362443201a063b6f7c5f4d4e375542b5730 v2/users/{user_id} went down https://www.truevaultstatus.com/incident/755067 Fri, 31 Oct 2025 05:30:06 -0000 https://www.truevaultstatus.com/incident/755067#b54ef3be08644a046dc784be9209750e462c0432ceedd188fc3b5c45c3268484 We will be performing scheduled system maintenance to improve performance and reliability. During this time, some services may be temporarily unavailable or experience brief interruptions. We appreciate your patience and understanding as we work to keep our systems running smoothly. Thank you for your continued support. https://www.truevaultstatus.com/incident/755067 Fri, 31 Oct 2025 05:30:06 -0000 https://www.truevaultstatus.com/incident/755067#b54ef3be08644a046dc784be9209750e462c0432ceedd188fc3b5c45c3268484 We will be performing scheduled system maintenance to improve performance and reliability. During this time, some services may be temporarily unavailable or experience brief interruptions. We appreciate your patience and understanding as we work to keep our systems running smoothly. Thank you for your continued support. https://www.truevaultstatus.com/incident/755067 Fri, 31 Oct 2025 05:30:06 -0000 https://www.truevaultstatus.com/incident/755067#b54ef3be08644a046dc784be9209750e462c0432ceedd188fc3b5c45c3268484 We will be performing scheduled system maintenance to improve performance and reliability. During this time, some services may be temporarily unavailable or experience brief interruptions. We appreciate your patience and understanding as we work to keep our systems running smoothly. Thank you for your continued support. https://www.truevaultstatus.com/incident/755067 Fri, 31 Oct 2025 05:30:06 -0000 https://www.truevaultstatus.com/incident/755067#b54ef3be08644a046dc784be9209750e462c0432ceedd188fc3b5c45c3268484 We will be performing scheduled system maintenance to improve performance and reliability. During this time, some services may be temporarily unavailable or experience brief interruptions. We appreciate your patience and understanding as we work to keep our systems running smoothly. Thank you for your continued support. https://www.truevaultstatus.com/incident/755067 Fri, 31 Oct 2025 05:30:06 -0000 https://www.truevaultstatus.com/incident/755067#b54ef3be08644a046dc784be9209750e462c0432ceedd188fc3b5c45c3268484 We will be performing scheduled system maintenance to improve performance and reliability. During this time, some services may be temporarily unavailable or experience brief interruptions. We appreciate your patience and understanding as we work to keep our systems running smoothly. Thank you for your continued support. https://www.truevaultstatus.com/incident/755067 Fri, 31 Oct 2025 05:30:06 -0000 https://www.truevaultstatus.com/incident/755067#b54ef3be08644a046dc784be9209750e462c0432ceedd188fc3b5c45c3268484 We will be performing scheduled system maintenance to improve performance and reliability. During this time, some services may be temporarily unavailable or experience brief interruptions. We appreciate your patience and understanding as we work to keep our systems running smoothly. Thank you for your continued support. https://www.truevaultstatus.com/incident/747278 Mon, 20 Oct 2025 13:20:00 -0000 https://www.truevaultstatus.com/incident/747278#49598535681240aa910233fd698eae56f600dd57c2743a479a88fb82ef52e50f As of 6:20am PDT the 500 errors have been resolving. We will continue to monitor since the AWS recovery is still ongoing but for now things are back online. https://www.truevaultstatus.com/incident/747278 Mon, 20 Oct 2025 13:20:00 -0000 https://www.truevaultstatus.com/incident/747278#49598535681240aa910233fd698eae56f600dd57c2743a479a88fb82ef52e50f As of 6:20am PDT the 500 errors have been resolving. We will continue to monitor since the AWS recovery is still ongoing but for now things are back online. https://www.truevaultstatus.com/incident/747278 Mon, 20 Oct 2025 13:20:00 -0000 https://www.truevaultstatus.com/incident/747278#49598535681240aa910233fd698eae56f600dd57c2743a479a88fb82ef52e50f As of 6:20am PDT the 500 errors have been resolving. We will continue to monitor since the AWS recovery is still ongoing but for now things are back online. https://www.truevaultstatus.com/incident/747278 Mon, 20 Oct 2025 13:20:00 -0000 https://www.truevaultstatus.com/incident/747278#49598535681240aa910233fd698eae56f600dd57c2743a479a88fb82ef52e50f As of 6:20am PDT the 500 errors have been resolving. We will continue to monitor since the AWS recovery is still ongoing but for now things are back online. https://www.truevaultstatus.com/incident/747278 Mon, 20 Oct 2025 13:20:00 -0000 https://www.truevaultstatus.com/incident/747278#49598535681240aa910233fd698eae56f600dd57c2743a479a88fb82ef52e50f As of 6:20am PDT the 500 errors have been resolving. We will continue to monitor since the AWS recovery is still ongoing but for now things are back online. https://www.truevaultstatus.com/incident/747278 Mon, 20 Oct 2025 13:20:00 -0000 https://www.truevaultstatus.com/incident/747278#49598535681240aa910233fd698eae56f600dd57c2743a479a88fb82ef52e50f As of 6:20am PDT the 500 errors have been resolving. We will continue to monitor since the AWS recovery is still ongoing but for now things are back online. https://www.truevaultstatus.com/ Mon, 20 Oct 2025 13:19:38 +0000 https://www.truevaultstatus.com/#696ac01471ab46ccf698c7d593d5ae129546564ac426c7c00c34f5f247ae724a v1/vaults/{vault_id}/documents/{document_id} recovered https://www.truevaultstatus.com/ Mon, 20 Oct 2025 13:18:48 +0000 https://www.truevaultstatus.com/#a95cc5e877bf424ce242818f7272475ebed64eabf634d669a26f60df24ec9de6 v2/vaults/{vault_id}/documents/{document_id} recovered https://www.truevaultstatus.com/ Mon, 20 Oct 2025 12:36:32 +0000 https://www.truevaultstatus.com/#a95cc5e877bf424ce242818f7272475ebed64eabf634d669a26f60df24ec9de6 v2/vaults/{vault_id}/documents/{document_id} went down https://www.truevaultstatus.com/ Mon, 20 Oct 2025 12:35:39 +0000 https://www.truevaultstatus.com/#696ac01471ab46ccf698c7d593d5ae129546564ac426c7c00c34f5f247ae724a v1/vaults/{vault_id}/documents/{document_id} went down https://www.truevaultstatus.com/incident/747278 Mon, 20 Oct 2025 12:30:00 -0000 https://www.truevaultstatus.com/incident/747278#9b16f6e0d0122c1bb276ac8d370d21ce7fd0eba40af5a31ba1aa6cb75ec20cd1 We are seeing new 500 errors pop up as AWS is restoring service. These started at 5:30am PDT. We are monitoring and expect these to resolve as AWS brings things back online. AWS Outage Status Page: https://health.aws.amazon.com/health/status https://www.truevaultstatus.com/incident/747278 Mon, 20 Oct 2025 12:30:00 -0000 https://www.truevaultstatus.com/incident/747278#9b16f6e0d0122c1bb276ac8d370d21ce7fd0eba40af5a31ba1aa6cb75ec20cd1 We are seeing new 500 errors pop up as AWS is restoring service. These started at 5:30am PDT. We are monitoring and expect these to resolve as AWS brings things back online. AWS Outage Status Page: https://health.aws.amazon.com/health/status https://www.truevaultstatus.com/incident/747278 Mon, 20 Oct 2025 12:30:00 -0000 https://www.truevaultstatus.com/incident/747278#9b16f6e0d0122c1bb276ac8d370d21ce7fd0eba40af5a31ba1aa6cb75ec20cd1 We are seeing new 500 errors pop up as AWS is restoring service. These started at 5:30am PDT. We are monitoring and expect these to resolve as AWS brings things back online. AWS Outage Status Page: https://health.aws.amazon.com/health/status https://www.truevaultstatus.com/incident/747278 Mon, 20 Oct 2025 12:30:00 -0000 https://www.truevaultstatus.com/incident/747278#9b16f6e0d0122c1bb276ac8d370d21ce7fd0eba40af5a31ba1aa6cb75ec20cd1 We are seeing new 500 errors pop up as AWS is restoring service. These started at 5:30am PDT. We are monitoring and expect these to resolve as AWS brings things back online. AWS Outage Status Page: https://health.aws.amazon.com/health/status https://www.truevaultstatus.com/incident/747278 Mon, 20 Oct 2025 12:30:00 -0000 https://www.truevaultstatus.com/incident/747278#9b16f6e0d0122c1bb276ac8d370d21ce7fd0eba40af5a31ba1aa6cb75ec20cd1 We are seeing new 500 errors pop up as AWS is restoring service. These started at 5:30am PDT. We are monitoring and expect these to resolve as AWS brings things back online. AWS Outage Status Page: https://health.aws.amazon.com/health/status https://www.truevaultstatus.com/incident/747278 Mon, 20 Oct 2025 12:30:00 -0000 https://www.truevaultstatus.com/incident/747278#9b16f6e0d0122c1bb276ac8d370d21ce7fd0eba40af5a31ba1aa6cb75ec20cd1 We are seeing new 500 errors pop up as AWS is restoring service. These started at 5:30am PDT. We are monitoring and expect these to resolve as AWS brings things back online. AWS Outage Status Page: https://health.aws.amazon.com/health/status https://www.truevaultstatus.com/incident/746805 Mon, 20 Oct 2025 09:22:00 -0000 https://www.truevaultstatus.com/incident/746805#412431373bea55d75126680818177464d120fd7edb3b7a14a9ffa162a1fe3ae2 The AWS incident is resolving, as of 2:22am PDT our services are back online. https://www.truevaultstatus.com/incident/746805 Mon, 20 Oct 2025 09:22:00 -0000 https://www.truevaultstatus.com/incident/746805#412431373bea55d75126680818177464d120fd7edb3b7a14a9ffa162a1fe3ae2 The AWS incident is resolving, as of 2:22am PDT our services are back online. https://www.truevaultstatus.com/incident/746805 Mon, 20 Oct 2025 09:22:00 -0000 https://www.truevaultstatus.com/incident/746805#412431373bea55d75126680818177464d120fd7edb3b7a14a9ffa162a1fe3ae2 The AWS incident is resolving, as of 2:22am PDT our services are back online. https://www.truevaultstatus.com/incident/746805 Mon, 20 Oct 2025 09:22:00 -0000 https://www.truevaultstatus.com/incident/746805#412431373bea55d75126680818177464d120fd7edb3b7a14a9ffa162a1fe3ae2 The AWS incident is resolving, as of 2:22am PDT our services are back online. https://www.truevaultstatus.com/incident/746805 Mon, 20 Oct 2025 09:22:00 -0000 https://www.truevaultstatus.com/incident/746805#412431373bea55d75126680818177464d120fd7edb3b7a14a9ffa162a1fe3ae2 The AWS incident is resolving, as of 2:22am PDT our services are back online. https://www.truevaultstatus.com/incident/746805 Mon, 20 Oct 2025 09:22:00 -0000 https://www.truevaultstatus.com/incident/746805#412431373bea55d75126680818177464d120fd7edb3b7a14a9ffa162a1fe3ae2 The AWS incident is resolving, as of 2:22am PDT our services are back online. https://www.truevaultstatus.com/ Mon, 20 Oct 2025 09:20:12 +0000 https://www.truevaultstatus.com/#8ab3bb98bb5c50e54771d537c587e044aed8aa3676f0cbdca6a69a9fcd1c928b v2/vaults/{vault_id}/documents/{document_id} recovered https://www.truevaultstatus.com/ Mon, 20 Oct 2025 09:20:11 +0000 https://www.truevaultstatus.com/#1a1f9f2251aa0f0eb008ac7fc86f8221ef722cdfd86c1b2284f563d399d16f70 v1/vaults/{vault_id}/documents/{document_id} recovered https://www.truevaultstatus.com/ Mon, 20 Oct 2025 07:49:16 +0000 https://www.truevaultstatus.com/#1a1f9f2251aa0f0eb008ac7fc86f8221ef722cdfd86c1b2284f563d399d16f70 v1/vaults/{vault_id}/documents/{document_id} went down https://www.truevaultstatus.com/ Mon, 20 Oct 2025 07:47:28 +0000 https://www.truevaultstatus.com/#8ab3bb98bb5c50e54771d537c587e044aed8aa3676f0cbdca6a69a9fcd1c928b v2/vaults/{vault_id}/documents/{document_id} went down https://www.truevaultstatus.com/incident/746805 Mon, 20 Oct 2025 07:45:00 -0000 https://www.truevaultstatus.com/incident/746805#858d285ca8caa0c634ecb83f2a0f7e229b3f77007ad0fe75ed8b912d9059ccfc We are monitoring an AWS incident which started at 12:11am PDT. As of 12:45am PDT Safe Services do not appear to be impacted. We will continue to monitor the situation as it progresses and post updates here. AWS Status Page: https://health.aws.amazon.com/health/status https://www.truevaultstatus.com/incident/746805 Mon, 20 Oct 2025 07:11:00 -0000 https://www.truevaultstatus.com/incident/746805#0aba928f774befa7b0195bae2ad36a478fb40dcd4a029ceee1c751278b1b121e As of 12:42am PDT this Safe is now impacting TrueVault Safe API calls with 500 errors. We are actively monitoring and waiting for more info from AWS to resolve these issues. https://www.truevaultstatus.com/incident/746805 Mon, 20 Oct 2025 07:11:00 -0000 https://www.truevaultstatus.com/incident/746805#0aba928f774befa7b0195bae2ad36a478fb40dcd4a029ceee1c751278b1b121e As of 12:42am PDT this Safe is now impacting TrueVault Safe API calls with 500 errors. We are actively monitoring and waiting for more info from AWS to resolve these issues. https://www.truevaultstatus.com/incident/746805 Mon, 20 Oct 2025 07:11:00 -0000 https://www.truevaultstatus.com/incident/746805#0aba928f774befa7b0195bae2ad36a478fb40dcd4a029ceee1c751278b1b121e As of 12:42am PDT this Safe is now impacting TrueVault Safe API calls with 500 errors. We are actively monitoring and waiting for more info from AWS to resolve these issues. https://www.truevaultstatus.com/incident/746805 Mon, 20 Oct 2025 07:11:00 -0000 https://www.truevaultstatus.com/incident/746805#0aba928f774befa7b0195bae2ad36a478fb40dcd4a029ceee1c751278b1b121e As of 12:42am PDT this Safe is now impacting TrueVault Safe API calls with 500 errors. We are actively monitoring and waiting for more info from AWS to resolve these issues. https://www.truevaultstatus.com/incident/746805 Mon, 20 Oct 2025 07:11:00 -0000 https://www.truevaultstatus.com/incident/746805#0aba928f774befa7b0195bae2ad36a478fb40dcd4a029ceee1c751278b1b121e As of 12:42am PDT this Safe is now impacting TrueVault Safe API calls with 500 errors. We are actively monitoring and waiting for more info from AWS to resolve these issues. https://www.truevaultstatus.com/incident/746805 Mon, 20 Oct 2025 07:11:00 -0000 https://www.truevaultstatus.com/incident/746805#0aba928f774befa7b0195bae2ad36a478fb40dcd4a029ceee1c751278b1b121e As of 12:42am PDT this Safe is now impacting TrueVault Safe API calls with 500 errors. We are actively monitoring and waiting for more info from AWS to resolve these issues. https://www.truevaultstatus.com/incident/417714 Thu, 22 Aug 2024 19:50:00 -0000 https://www.truevaultstatus.com/incident/417714#51a66ce071101366445851b928df804acede853d8c1f9d6c2a36d2c5231066d5 We have identified the issue and it is now resolved. All TrueVault Safe APIs are now operational. https://www.truevaultstatus.com/incident/417714 Thu, 22 Aug 2024 19:50:00 -0000 https://www.truevaultstatus.com/incident/417714#51a66ce071101366445851b928df804acede853d8c1f9d6c2a36d2c5231066d5 We have identified the issue and it is now resolved. All TrueVault Safe APIs are now operational. https://www.truevaultstatus.com/incident/417714 Thu, 22 Aug 2024 19:50:00 -0000 https://www.truevaultstatus.com/incident/417714#51a66ce071101366445851b928df804acede853d8c1f9d6c2a36d2c5231066d5 We have identified the issue and it is now resolved. All TrueVault Safe APIs are now operational. https://www.truevaultstatus.com/incident/417714 Thu, 22 Aug 2024 19:50:00 -0000 https://www.truevaultstatus.com/incident/417714#51a66ce071101366445851b928df804acede853d8c1f9d6c2a36d2c5231066d5 We have identified the issue and it is now resolved. All TrueVault Safe APIs are now operational. https://www.truevaultstatus.com/incident/417714 Thu, 22 Aug 2024 19:50:00 -0000 https://www.truevaultstatus.com/incident/417714#51a66ce071101366445851b928df804acede853d8c1f9d6c2a36d2c5231066d5 We have identified the issue and it is now resolved. All TrueVault Safe APIs are now operational. https://www.truevaultstatus.com/incident/417714 Thu, 22 Aug 2024 19:50:00 -0000 https://www.truevaultstatus.com/incident/417714#51a66ce071101366445851b928df804acede853d8c1f9d6c2a36d2c5231066d5 We have identified the issue and it is now resolved. All TrueVault Safe APIs are now operational. https://www.truevaultstatus.com/incident/417714 Thu, 22 Aug 2024 17:08:00 -0000 https://www.truevaultstatus.com/incident/417714#175c2ec49000c2a65f6fe699b3c84483af80548aa0f05c34b8045fe7339f64a0 We are seeing intermittent 500 errors with the TrueVault APIs which we are investigating. We will post a status updates as we have them available. https://www.truevaultstatus.com/incident/417714 Thu, 22 Aug 2024 17:08:00 -0000 https://www.truevaultstatus.com/incident/417714#175c2ec49000c2a65f6fe699b3c84483af80548aa0f05c34b8045fe7339f64a0 We are seeing intermittent 500 errors with the TrueVault APIs which we are investigating. We will post a status updates as we have them available. https://www.truevaultstatus.com/incident/417714 Thu, 22 Aug 2024 17:08:00 -0000 https://www.truevaultstatus.com/incident/417714#175c2ec49000c2a65f6fe699b3c84483af80548aa0f05c34b8045fe7339f64a0 We are seeing intermittent 500 errors with the TrueVault APIs which we are investigating. We will post a status updates as we have them available. https://www.truevaultstatus.com/incident/417714 Thu, 22 Aug 2024 17:08:00 -0000 https://www.truevaultstatus.com/incident/417714#175c2ec49000c2a65f6fe699b3c84483af80548aa0f05c34b8045fe7339f64a0 We are seeing intermittent 500 errors with the TrueVault APIs which we are investigating. We will post a status updates as we have them available. https://www.truevaultstatus.com/incident/417714 Thu, 22 Aug 2024 17:08:00 -0000 https://www.truevaultstatus.com/incident/417714#175c2ec49000c2a65f6fe699b3c84483af80548aa0f05c34b8045fe7339f64a0 We are seeing intermittent 500 errors with the TrueVault APIs which we are investigating. We will post a status updates as we have them available. https://www.truevaultstatus.com/incident/417714 Thu, 22 Aug 2024 17:08:00 -0000 https://www.truevaultstatus.com/incident/417714#175c2ec49000c2a65f6fe699b3c84483af80548aa0f05c34b8045fe7339f64a0 We are seeing intermittent 500 errors with the TrueVault APIs which we are investigating. We will post a status updates as we have them available. https://www.truevaultstatus.com/incident/382894 Tue, 11 Jun 2024 21:30:00 -0000 https://www.truevaultstatus.com/incident/382894#d0a43447f02b1ea4e3b212829973421c0f1d9bee5c88b76a45152eb035f1c835 We have identified the issue causing the 500 errors on the API endpoint /v1/vaults/{id}/documents. The fix was completed at 2:30 PT. The issue was due to a connectivity problem with one of our clusters nodes which has now been resolved. https://www.truevaultstatus.com/incident/382894 Wed, 05 Jun 2024 22:00:00 -0000 https://www.truevaultstatus.com/incident/382894#57380bd7671c7cf9c9ef62497503eede5dd8941a7e8e6f5cbadfcfa8f87ad5d5 On June 5th at 3pm PT the API endpoint /v1/vaults/{id}/documents started to respond with a 500 error for roughly 1 in 6 requests. The team is looking into the issue and working to resolve it as soon as possible. https://www.truevaultstatus.com/incident/361847 Sun, 28 Apr 2024 09:30:00 -0000 https://www.truevaultstatus.com/incident/361847#c1c4f9426e76abde6356c39e5cfba0fd1f4410bff3b11dde84be4e38a4628c2b We have identified the issue and just fixed it in production and will continue to monitor our API's for errors. https://www.truevaultstatus.com/incident/361847 Sun, 28 Apr 2024 06:40:00 -0000 https://www.truevaultstatus.com/incident/361847#f74e523307ba5ac3fc59a9bbb33e8d372e306dcfb5929a1b68995909588ee0a0 An incident occurred where some api calls to the v1/users/ endpoint were returning 500 errors. We are investigating this issue. https://www.truevaultstatus.com/incident/361616 Sat, 27 Apr 2024 22:35:00 -0000 https://www.truevaultstatus.com/incident/361616#bbe723f54ab2ec993ff8cd9c8570acfd24ea02f9bebcc7a55ca2f431b39cb968 The API issue with 500 errors was resolved at 3:35pm PT today, we are now monitoring the situation. https://www.truevaultstatus.com/incident/361616 Sat, 27 Apr 2024 19:18:00 -0000 https://www.truevaultstatus.com/incident/361616#3db1466cccd0c2ced0f260bac823618d0191deb3ba0e3cbec116222a75ba26f3 The team is currently investigating an incident with TrueVault Safe which is causing 500 errors with our API. We will provide updates as soon as possible. https://www.truevaultstatus.com/incident/342147 Tue, 19 Mar 2024 07:20:00 -0000 https://www.truevaultstatus.com/incident/342147#3b960eb8df0b909c22ab560716a0d5ce6911801d96cb292960635538fc2cb6be Maintenance completed https://www.truevaultstatus.com/incident/342147 Tue, 19 Mar 2024 07:00:00 -0000 https://www.truevaultstatus.com/incident/342147#f3a9f7053c39825bb640f194915cf04565c2fdf7519da34ee24d2813d727731c We will be upgrading our database, we expect minimal downtime during this period. https://www.truevaultstatus.com/incident/326393 Tue, 13 Feb 2024 22:01:00 -0000 https://www.truevaultstatus.com/incident/326393#c985c5680702c606e416b0b64d975401c13b82a74b2724846f3e9d447df257cf TrueVault Safe API is presently not available.